Privacy Policy

Welcome to SMI Consulting UAE (“SMI”, “we”, “us”, “our”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website smiconsultinguae.com (the “Site”) or interact with our services.

By using our Site or providing information to us, you consent to the collection and use described below.

1. Information We Collect

We may collect and process the following types of data:

a) Information You Provide

Your name, email address, phone number, company name, job title.
Any messages, inquiries, or content you submit via contact forms or email.
Documents or files you upload when seeking consulting services.

b) Automatically Collected Information

Device information (type, operating system), browser type, IP address.
Usage data (pages visited, time spent, navigation paths).
Cookies, tracking pixels, and similar technologies.

c) Third-Party Sources

Public databases, business directories, or partner referrals.
Analytics providers (e.g. Google Analytics) for aggregated, anonymized data.

2. How We Use Your Information

Your data enables us to:

Respond to your inquiries, provide consulting services, prepare proposals.
Send you newsletters, updates, or promotional content (only if you opt in).
Analyze and improve our services, web content, and user experience.
Comply with legal obligations, enforce our terms, and protect rights.

We do not sell, rent, or trade your personal data to third parties.

3. Cookies & Tracking Technologies

We use cookies and similar tools to:

Remember your preferences and settings.
Monitor Site performance and usability.
Provide targeted content or marketing (if consented).

You can disable cookies via your browser settings; however, this may affect Site functionality.

4. Data Sharing & Disclosure

We may share your data with:

Service providers (IT, email delivery, hosting, analytics) under confidentiality agreements.
Legal or regulatory authorities, when required by law or to protect rights.
Affiliates or in corporate transactions, such as mergers, acquisitions, or asset transfers.

5. Data Retention

We keep your personal data only as long as necessary for the purposes above, unless a longer retention period is required by law or for legitimate business purposes.

6. Security of Your Data

We implement appropriate technical, administrative, and organizational safeguards to protect your data from unauthorized access, loss, or alteration. However, no system is completely secure, and we can’t guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have rights including:

Access your personal information.
Request correction, updating, or deletion.
Withdraw consent (for marketing communications).
Object to or restrict certain processing.
Request data portability.

To exercise any of these rights, contact us at the address below.

8. Cross-Border Data Transfers

If your data is transferred outside the UAE, we ensure appropriate safeguards and legal mechanisms to protect your privacy in line with applicable laws.

9. Links to Other Websites

Our Site may link to external sites operated by third parties. We are not responsible for their privacy practices or content. Please review their policies when you visit them.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page with a revised “Last Updated” date. We encourage you to review it periodically.

11. Contact Us

If you have questions, concerns, or requests about your privacy or this Policy, please contact us.